Gaya APA
Tjiptono, Fandy. (2003).
Total Quality Management Edisi Revisi (V).
Yogyakarta:
Rineka Cipta.
Gaya Chicago
Tjiptono, Fandy.
Total Quality Management Edisi Revisi.
V
Yogyakarta:
Rineka Cipta,
2003.
.
Gaya MLA
Tjiptono, Fandy.
Total Quality Management Edisi Revisi.
V
Yogyakarta:
Rineka Cipta,
2003.
.
Gaya Turabian
Tjiptono, Fandy.
Total Quality Management Edisi Revisi.
V
Yogyakarta:
Rineka Cipta,
2003.
.